Privacy Policy
This statement entails the privacy policy of Remote Patient Devices, LLC. regarding its collection, usage, and handling of the personal information that it receives when you visit our website and utilize our services. This information includes your name, address, phone number or email address. It also provides choices to the user on accessing, updating and usage of his/her information except the children which are restricted to avail said services. We have great respect for the privacy of individuals who visit our website or subscribe to avail said services.
Collection of Information
- In order to visit the public portion of our website, individuals are not bound to provide any personal information.
- When you register as a user, our website requires you to provide your personal data, scheduling information, credit card information, NPI as well as a fax number.
- Your credit card information or Automated Clearing House (ACH) is required if you select a paid subscription. Here, ACH refers to a U.S. financial network used for electronic payments and money transfers. This information is encrypted in a secure system given its sensitivity and is only used by our internal team.
- Additionally, your IP address, operating system, requested page, proxy server, web browser, add-ons, visit time, ISP and device identifiers etc. are received automatically on your visit to the website. Again, this information is used by our internal team only.
- Cookies and other tracking systems are also used to identify and log the users on our website.
SMS Disclosure
Upon consenting to receive SMS communications from Remote Patient Devices, LLC. (RPD) and our associates, regarding updates or facilitation with company operations, you will receive messages to the device and number that you provided.
- Message frequency may vary based on your interactions.
- You may reply STOP at any time to opt-out of future messages or HELP for further assistance.
Handling and Usage
- We ensure that your information stays secure and is only used in the provision of services, analysis, and improvement of our marketing strategies as well as in order to contact you.
- We do not sell your information to any third party. If your information is shared with any third party for any above-mentioned scenario, said information shall be anonymized so that you cannot be identified or contacted.
- Any organization or entity that has an ownership relationship with RPD is entitled to access to your information but within the limits prescribed in this privacy policy or with your express written consent.
Conditions for Disclosure
We shall not disclose your information unless any of the following occur.
- If RPD is legally obligated to share your information for an investigation of any illegal activity or investigation.
- If RPD needs to disclose said information to:
- Ensure the security of RPD or its resources.
- Enforce a contractual requirement.
- Safeguard the integrity and interests of the company.
Your Rights under GDPR
- You will be promptly notified of any legal demand for disclosure of your information unless legally restricted otherwise. We are upfront in our commitment to protect your information and challenge legal demands if necessary.
- You shall reserve the right to unsubscribe from our services at any time and may ask RPD to delete your personal information on file.
- You are entitled to know about your collected information and the third parties with whom it is shared.
- You can withdraw your consent to use your personal information at any time. After you withdraw your consent, we shall not be able to use it.
HIPAA Privacy
Our commitment to protecting the personal information of our esteemed clients demands us to comply with the Privacy Rule of Health Insurance Portability and Accountability Act of 1996 which binds us to take additional measures to ensure the security of the personal information of the clients and also notify them. The Notice of Privacy Practices describes the ways and conditions to disclose their information and it also pertains to the ways they can get access to it.
Contact Information
Should you have any questions or comments regarding this Privacy Policy, you can contact us at [email protected].
Alteration in this Policy
This privacy policy may be modified or changed at any time for any reason by RPD with notice.